Where do the RMM films screen?
All of our films screen at Carnival Cinemas in Red Deer, AB.
What’s your return policy?
There are no refunds/exchanges. You are welcome to give your tickets to someone else to enjoy the film!
Do you ship tickets?
No, we do not mail out tickets. All tickets ordered online or over the phone will be held 'Will Call' at the box office on film night from 6-7pm under the purchaser's name. If you wish to pick up your tickets in advance, you may pick them up during regular business hours at the Red Deer Museum + Art Gallery, 4525 47A Ave., Red Deer, AB.
I GET AN ERROR WHEN BUYING TICKETS ONLINE. WHY?
If you get an error and it is after 4:30pm on a film night this is because online sales have ended. All online, phone and in-person sales (at Red Deer Msueum + Art Gallery) close at 4:30pm on film nights. If there are tickets still available you may purchase them at the door starting 6pm until the show starts. Look for our table in the lobby of Carnival Cinemas. Tickets at the door are $10 each, no student/member discounts.
If you receive an error and it is not a film night after 4:30pm, please contact us at 403-309-8405.
Can I speak to a real person?
Of course! Our front desk staff at the Red Deer Museum + Art Gallery (MAG) can help you with your questions. Call us at 403-309-8405, or stop into the MAG! Our front desk hours are Monday-Friday 9am-4:30pm; weekends 12-4:30pm. First Friday of each month we are open until 8pm.